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Roller Shutter Not Working? Troubleshooting Guide

Pick your problem below to see what's likely causing it, what you can safely check, and what the repair usually costs.

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Find your shutter problem

Each guide explains the likely causes, safe checks you can do yourself, what not to do, and typical repair costs.

Shutter Cannot Close

Can't secure your premises

Causes & fixes →

Shutter Motor Not Working

No response, humming, clicking

Causes & fixes →

Noisy Roller Shutter

Squeaking, grinding, rattling

Causes & fixes →

Shutter Off Track

Curtain derailed, slats out of guide

Causes & fixes →

Remote / Switch Not Working

Remote, key switch, wall button

Causes & fixes →

Shutter Lock Broken

Jammed lock, key won't turn

Causes & fixes →
⚠️ Safety first: never stand under a shutter that's stuck partway, never adjust springs yourself, and don't open motor or control boxes. They carry mains voltage.

Shutter stuck right now?

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