Roller Shutter Repair: Frequently Asked Questions

Simple repairs such as freeing a jammed shutter start from $180. Motor replacement starts from $600. The final price depends on the fault, shutter size, parts needed and site access. The site visit is free and you get a firm quote before any work starts.

Yes. We take calls and WhatsApp messages 24/7, including nights, weekends and public holidays, for shutters that are stuck open, stuck shut or blocking access.

Common causes are a misaligned curtain or slat caught in the guide rail, debris in the track, a worn spring, a seized bearing, an incorrect motor limit setting, or a failing motor.

A humming motor usually means a jammed curtain, a failed motor capacitor or brake, or a worn motor. Stop pressing the button to avoid burning the motor and WhatsApp us a short video.

Most motorised shutters have a manual override, usually a chain hoist or a crank handle near the motor. Operate it gently. If it's very stiff or you can't find it, WhatsApp us a photo of the motor area and we'll guide you.

Yes. The site visit and quotation are free. You only pay if you agree to the quoted repair.

Repair is usually worth it when the curtain and guides are in good condition. If the repair would cost more than about half the price of a new shutter, or the same fault keeps returning, replacement is often better value. We'll advise honestly after inspection.

Every 3 to 6 months for shutters used many times a day such as shops, warehouses and loading bays, and every 6 to 12 months for light use.

Yes, we handle fire shutter faults and servicing. WhatsApp us the shutter details and building type so we can advise on the right next step.

We cover all of Singapore, including industrial estates such as Tuas, Jurong, Woodlands, Sungei Kadut, Kaki Bukit, Ubi, Loyang and Changi, as well as HDB town centres, malls and landed estates.

A photo or short video of the shutter, the approximate width and height, whether it's manual or motorised, what's wrong, and your location.

Always. You'll get a firm quote after the free site visit, and no work starts until you agree.

Many faults such as jams, realignment, locks, springs and control issues are fixed on the first visit. If a specific part or motor must be ordered, we make the shutter safe and secure first.

Yes. We work with shop owners, tenants, landlords, MCSTs and managing agents.

It depends on your lease. Many commercial leases make the tenant responsible for the shutter's day-to-day repair and maintenance, but check your agreement. We can issue the quote to whoever is responsible.

Yes. We can provide an itemised quotation and photos for impact or break-in damage claims.

Yes. Quarterly or half-yearly servicing with per-shutter pricing and service records. See servicing & maintenance.

Often, yes, depending on its size, weight and condition. WhatsApp us photos and dimensions.

Payment details are confirmed with your quotation. Common options such as PayNow and bank transfer are typically accepted.

We work with the common tubular, side-mounted and chain hoist motors used on roller shutters in Singapore. Send us a photo of the motor label if you have one.